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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Dark Lines or Streaks When Copying
176 x 250 mm / 6.9 x 9.8 inch (LEF / SEF) . more...
- System Fault Message
Power OFF the Digital Press, Wait 20 Seconds, Then Power ON . NOTE: If possible, save or cancel the job prior to powering OFF the digital press. The power switch is located on top of the digital press; to the left of the Touch Screen. more...
- Dark Lines or Streaks During Printing From a Workstation. Thumbnail or Preview File Does Not Have Dark Lines or Streaks
If the image quality defect exists on the pre RIP job, restart your search for the image quality defect that is occurring on the pre RIP job. If the image quality defect exists on the post RIP job, restart your search for the image quality defect that is occurring on the post RIP job. If the image quality defect is not present on the Test page, pre RIP job, or Post RIP job, the problem may be intermittent. more...
- Black Spots or Marks When Making Copies
Select the Correct Weight Paper Setting at the Paper Weight Indicator When Loading Paper Trays . NOTE: The weight of the paper in the paper tray should correspond to the weight of the paper selected on the weight indicator, which is located inside the paper tray. For Paper Trays 1 and 2, click here: Paper Trays 1 & 2 . more...
- Dry Ink Collection Auger Has Failed Message
Power OFF the Digital Press, Wait 20 Seconds, Then Power ON . NOTE: If possible, save or cancel the job prior to powering OFF the digital press. The power switch is located on top of the digital press; to the left of the Touch Screen. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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